- Shipping & Returns -

DELIVERY

Purchased items will be shipped within 14 business days of the order. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify cs@catxman.hk 

PRODUCT AVAILABILITY

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. And please note that the product photos are for reference only, please take the material object as the standard.

SALE ITEMS

All sale items are final. No refund or exchanges. Please make sure you review your order before purchasing any sale items.

DAMAGED GOODS

Upon receiving goods, if buyers identify damaged items, CATXMAN will gladly refund or exchange (if desired item is still in stock). Buyer is subjected to postage fee of sending items back to CATXMAN. CATXMAN will then bare postage cost of sending exchanged item to buyer.

 

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